Privacy Policy

Last updated: September 17, 2026

ClearPath ESG respects your privacy and is committed to protecting your personal data. This policy explains what information we collect when you visit this website or purchase a Product, how we use it, and how we protect it.

1. Information We Collect

• Transaction data: your name, business email address, the Product purchased and the order reference.
• Enquiry data: when you complete our purchase enquiry form, we collect your name, company, work email address, the product you are interested in and any questions you include. We use this solely to respond to your enquiry and provide your purchase link.
• Payment data: collected and processed by Paddle, our merchant of record and payment provider. We never see or store your full card details.
• Technical data: access logs, IP address and browser type, used solely for security and site operation.

2. How We Use Your Information

• To respond to your purchase enquiry and provide your purchase link;
• To process your order and deliver the Product to your email address;
• To send essential transactional emails (receipt, delivery details, product updates for existing licence holders);
• To provide customer support and handle refund requests;
• To meet legal and tax obligations, which Paddle handles as merchant of record.

We do not sell or rent your personal information, and we do not use it for marketing without your consent.

3. Third-Party Services

To complete your purchase we share the minimum necessary information with trusted third parties:

• Paddle (paddle.com) — payment processing, tax calculation and remittance, invoicing and refunds;
• Form and hosting provider — to transmit your enquiry form submission to us;
• Email service provider — to send your delivery email;
• File hosting service — to host the Product files you download.

Each of these providers is bound by its own privacy policy and receives only the data required to perform its service.

4. Cookies

This website may use strictly necessary cookies to operate the checkout process (set by Paddle's checkout page). We do not use advertising or tracking cookies.

5. Data Retention and Security

• Order and delivery records are retained as long as required for accounting and legal purposes;
• We apply reasonable encryption and access controls to protect your information.

6. Your Rights

• You may request access to, correction of, or deletion of the personal data we hold about you;
• Users in the EU/UK also have rights under the GDPR, including data portability and objection to processing;
• To exercise any right, contact: contact@clearpath-esg.com. We respond within 30 days.

7. Changes to This Policy

We may update this policy from time to time. The revised version will be published on this page with an updated date.

8. Contact

For any privacy-related questions, please contact: contact@clearpath-esg.com